Customer Care & Policies
Size Guide
Measure before ordering and review the exact dimensions listed on each product page.
Ring size
Use a ring measuring tool or measure a ring that already fits. Ring size systems differ by country. Check the product chart, and consider the larger size if you are between two options.
Necklace length
Fit varies with neck size, body shape, pendant size, and styling preference.
- 14 in / 35 cm: choker
- 16 in / 40 cm: short necklace
- 18 in / 45 cm: classic everyday length
- 20 in / 50 cm: slightly longer
- 24 in / 60 cm: long necklace
Bracelet size
Measure your wrist with a soft tape. Add about 1 cm for a snug fit or 1.5-2 cm for a more relaxed fit.
Earrings
Review product photos and measurements carefully. Pierced jewelry cannot be returned or exchanged unless damaged, defective, or incorrect.
Measurement and display differences
Manual measurements may vary slightly. Product appearance can also change with lighting, screen settings, and photography angles.
Need help with a specific order?
Email support@coseajewelry.com with your order number and the details relevant to your question.